ABOUT OUR STORE
S Ertekin is a unique, fashion boutique located in Terminal D of Dallas-Ft. Worth International Airport.
We specialize in high quality merchandise for both men and women that is only found in a handful of stores throughout the country. We carry everything from casual wear to formal wear including shoes and accessories. Our women’s lines complement our men’s collection and our upscale boutique carries current high fashion as well as classic pieces for a more conservative look.
Family owned and operated our personal attention to service and detail sets us apart from other retailers. Our main goal is to constantly exceed the customer’s expectations both with our exceptional designs and excellent customer service. We look forward to your visit.
LOCATIONS:
DFW Airport:
Terminal A, Near Gate A 28
Store hours:
365 days a year 6:00am – 10:00pm
Phone: (972) 973-7360
Email: info@ertekinfashion.com
SHIPPING & HANDLING
Please allow two days for processing. We ship Fedex and offer 3 shipping options within the Continental United States (excludes Alaska and Hawaii): Standard (ground), 2nd Day Air, and Overnight Next Day Air, which does not include Saturday delivery. We don’t currently offer international shipping. We are unable to deliver to P.O. boxes. For time sensitive purchases, please contact the store at 972-973-4379 to verify availability and to ensure shipping expedition. Customers will not receive notification of shipment or tracking information unless specifically requested. Customers may receive shipping and tracking information by emailing onlineorders@ertekinfashion.com
The following processing and delivery costs are for merchandise pictured and described on our web site. All prices are expressed in U.S. currency.
| Merchandise Total | Standard* | Two Day | Overnight |
| 0 - $100 | $8.99 | Call for Price | Call for Price |
| 101 - $200 | $14.99 | Call for Price | Call for Price |
| 201 - $300 | $18.99 | Call for Price | Call for Price |
| 301 - $400 | $23.99 | Call for Price | Call for Price |
| 401 - $500 | $28.99 | Call for Price | Call for Price |
| $501 up | $39.99 | Call for Price | Call for Price |
International Orders
Our shopping cart is currently configured for users who are billing and shipping their orders to the United States.
RETURNS & EXCHANGES
We want you to be completely happy with your order. Unwashed, unworn, merchandise can be returned within 30 days of receipt, with original packaging, for store credit or an exchange. Some conditions apply. See below for complete details:
Eligible Return Dates:
1 Days - 30 Days from Purchase Date:
Eligible for Store Credit Only
30 Days Past Purchase Date
Non-Refundable
Condition of Merchandise:
Return/Exchange merchandise must be in the same condition it was purchased in:
Unworn
Unwashed
Undamaged
Including original vendor packaging
Processing Time:
Please allow 2 to 3 weeks for the processing of your return.
Used Merchandise:
Used merchandise cannot be returned unless defective.
Fragrance:
Must be:
Unused
Unopened
In Original Packaging
Sale Merchandise:
Merchandise Purchased on Clearance is non-refundable.
Special Orders:
Special Orders are non-refundable.
SHIPPING INSTRUCTIONS:
All returns must be sent via Fedex or UPS
***(USPS mail is undeliverable to our store locations)***
On the front of your receipt (enclosed with your purchase), note the reason(s) for return and whether you wish to exchange it or credit the price toward another purchase. We extend store credit for any returns up to 30 days after the purchase date. Enclose your invoice (or a copy) with the item and ship, prepaid and insured, to the address located on the top of your receipt.
PRIVACY POLICY
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us
We collect personal information from you in a variety of ways when you interact with Ertekin Fashion, both in stores and online. Some examples are when you:
- Create an account on one of our websites;
- Make an online or in-store purchase from us;
- Conduct a transaction where we collect information;
- Request customer service or contact us;
- Submit a testimonial, rating or review, or other user-generated content that may be posted on the site;
- Participate in a contest, sweepstake, promotion, or survey; or
- Otherwise submit personal information to us along with any related content of the communication.
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements.
How We Secure Your Information
Securing your information is a company priority. Whether you are shopping online or in our stores, we use reasonable security measures to help protect the confidentiality of personal information.
Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the Internet. When you enter a secure portion of a website, which is any page containing any of your account information, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying website security information will appear. This display indicates that your personal information is transmitted in a encrypted form.
